We like to think we have built up extensive knowledge of our clients’ expectations over the years. From the first meeting through to installation, we find it’s the simple things that matter …
Courteous and friendly service
Our team are polite and cheerful and always looking to achieve the best outcome. From your initial enquiry through to the end, we strive to meet your requirements and expectations in a professional and friendly manner.
Honesty and Trust
Honesty and trust is at the heart of Furnish & Co. We will always be honest with you, working closely with you to achieve your goal and keeping you informed along the way. We need you to trust us so that we can focus on making your furniture. Our advice and knowledge comes from years of combined experience and we’re happy to share this.
High Standards
We are passionate about our work. We want to provide you with the finest, hand crafted furniture. Every aspect is finished to the highest standard, using the best quality wood, veneers and ironmongery, researched and tried over years.
Cleanliness and Respect
We believe it’s the whole package that requires high standards. We will always treat your home with the utmost respect. We use boot covers and dust sheets to protect your home and will always leave it clean and tidy; we take this very seriously. Your new furniture will be carefully wrapped and transported to your home and it will be unpacked and installed with care and attention. All rubbish is cleared and areas cleaned thoroughly, leaving you to enjoy your new furniture.
Safety
As well as the measures taken to protect your home, we have PPE to protect you and ourselves. We have masks and gloves to be worn where necessary. We carry suitable cleaning products and dust extractors for cleanliness and health purposes. We will only access areas of your home that have been agreed with you.
Satisfaction
Customer satisfaction is our top priority! If you are happy, we are happy! We build up valuable relationships with our customers and a large proportion of our work comes from repeat customers and referrals from existing customers. Check out our customer testimonials – the proof is in the pudding!